What We Do

Our Solutions

Unlock Smarter Operations: Partner with NxtGen

AI-Powered Outsourcing for a Future-Ready World

NxtGen Analytics & Services delivers AI-powered, compliance-ready, and custom-fit outsourcing solutions designed to transform operations for industries such as healthcare, financial services, retail, technology, manufacturing, and hospitality. Backed by 25+ years of domain expertise, 98% process readiness, and 24/7 operational capability, our services leverage natural language processing (NLP), machine learning, robotic process automation (RPA), and generative AI to deliver measurable outcomes with strategic calm. Below are our core services, each tailored to meet your unique business needs.

“At NxtGen Analytics & Services, we harness AI-driven innovation and 25+ years of expertise to deliver smarter, faster, and compliance-ready solutions that transform your operations from Day Zero.”

— Bikram Sarkar, CEO, NxtGen Analytics & Services

NxtGen Analytics & Services delivers AI-powered, compliance-ready, and custom-fit outsourcing solutions to transform operations for industries like healthcare, financial services, retail, technology, manufacturing, and hospitality. Backed by 25+ years of domain expertise, 98% process readiness, and 24/7 operational capability, our services leverage natural language processing (NLP), machine learning, robotic process automation (RPA), and generative AI to deliver measurable outcomes with strategic calm. Below are our six core services, tailored to meet your unique business needs.

Omni-Channel Customer Support

Seamless 24/7 customer experiences via AI-powered chatbots, NLP, and multilingual support. Our 98% process-ready solutions boost satisfaction by 35%, ensuring ISO 27001-compliant interactions across voice, chat, and social media.

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Data-Driven Sales Strategies

Maximize revenue with AI-driven predictive analytics and personalized campaigns. Our 24/7, GDPR-compliant solutions achieve 90% lead accuracy, increasing conversions by 20% with CRM integration.

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Back-Office Automation

Streamline operations with RPA and machine learning, automating 80% of tasks like data entry with 98% accuracy. ISO 27001-compliant, 24/7 solutions cut costs by 30%.

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Analytics and Insights

Drive decisions with AI-driven analytics and predictive modeling (90% accuracy). Real-time dashboards and ISO 27001-compliant processes reduce stockouts by 40% for retail clients.

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Custom Operational Solutions

Transform operations with custom solutions via proprietary diagnostics. AI-driven (NLP, RPA) and 98% process-ready, our 24/7 services boost productivity by 30%.

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Finance and Accounting Outsourcing

Optimize finances with RPA and machine learning, automating 85% of tasks like payroll with 99% accuracy. IFRS/GAAP-compliant, 24/7 solutions save 35% in costs.

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Why Choose NxtGen’s Services?

Our services are built on zero-legacy agility, proven consulting frameworks, and a trust-driven ecosystem, delivering measurable outcomes from Day Zero. Led by Minakshi Sarkar (Founder & Chairman) and Bikram Sarkar (CEO), we provide compliance-ready, scalable, and innovative solutions that redefine outsourcing.

“Partner with NxtGen to unlock smarter, faster, and future-proofed operations.”

Minakshi Sarkar, Founder & COO, NxtGen Analytics & Services

“At NxtGen Analytics & Services, we harness AI-driven innovation and 25+ years of expertise to deliver smarter, faster, and compliance-ready solutions that transform your operations from Day Zero.”

Bikram Sarkar, CEO, NxtGen Analytics & Services